UX @ Zipcar

Drawn towards solving urban mobility challenges through technology, I joined Zipcar's Product team to shape the future of car sharing. Currently, I translate user needs into design + product requirements as they move into development, lead a company-wide UX Training Initiative, as well as support the product through international expansion. I've spent time with Zipcar members all over the world, driving with them, understanding how collaborative consumption fits into their lives, and figuring out how to design the best member experience possible.